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Efficiency vs Effectiveness: A must read!

I found this on the net and decided to share it. I’m sure you’ll like it!


Thoughts on how to be better in our jobs and life!!!

John has been working in a company for two years. He is serious, hard-working, responsible and punctual. He is proud because in two years he has received no warnings or reprimands. One day, he looked for the manager to make him a complaint: Sir, I’ve been working in this company for two years. I like my job and work hard, but I feel I am not valued. Look, Rob started in a position like mine just 6 months ago and he has been promoted to supervisor.

“Uhmmmmm,” the manager thought and said: I would like your help in solving a problem. I would like to give some fruit to the employees at lunch today. In the market, which is on the corner they sell fruit. Please, can you ask if they have orange?

John tried his best to do this task and 5 minutes later he returned.

Manager: Ok John, what did you find?

John: Sir, they have orange to sell!!

Manager: and how much were they?

John: Ahhhh…I didn’t ask

Manager: O.k. but did you see if they have enough oranges for everyone?

John: I didn’t ask it, sir.

Manager: is there another fruit we can use instead of oranges?

John: I don’t know sir, but I think…

Manager: Ok, please sit down for a moment.

SCENE II: The manager took the phone and called Rob. When Rob was in front of them, the manager gave to him the same instruction as he gave to John and 10 minutes later, Rob came back. When Rob was in front of the manager, the manager started.

Manager: Ok Rob what news do you have for me?

Rob: Sir they have oranges, enough for everyone, but if you prefer they also have banana, papaya, melon and mango. The price of the orange is UGX 14.000/Kg. The banana is UGX 5.000 per bunch, mango is UGX 7.000/Kg. papaya and melon UGX 3.000/Kg. They told me if we buy 25% more will give us 8% discount. I reserved the oranges but if you prefer another fruit I have to go back to confirm the reservation.

Manager: Thank you Rob!!! But wait a moment please…

Scene III:

The manager looked at John who was waiting amazed and said to him: John, what were you talking to me about? Nothing sir, excuse me.

MORAL… It is important to do our jobs, with our best effort, (go the extra mile) even for the simplest activity; otherwise nobody will give us the most important jobs.

– Don’t let EFFICENCY get in our heads, and in the way of EFFECTIVENESS. The little extra efforts always get noticed by our employer, our supervisors, our colleagues, and our customers.

– Every time that we use information correctly, we have the opportunity to personalise it.

Be like Rob, not like John. Don’t envy your colleague. Instead, get close to him/her, and learn from them. If you think that this MORAL can be useful… share it but most of all,INTERNALIZE IT!!!
Thank you.


Ike Amadi

Author of the book Do Something! I am an advocate of all things #fresh. I want to see you become a #dosomethingperson.

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